Should you need to or wish to cancel or reschedule your treatment, you may do so without charge any time before 48 hours prior to your booking by contacting The Harper team. Cancellations or changes made less than 48 but more than 24 hours prior will incur a charge of 50% of the treatment price. You will be charged in full in the case of a no-show or a cancellation with less than 24 hours’ notice. If you arrive after your stated treatment time, please be aware that we may need to reduce the duration of your treatment. For bookings made within 48 hours prior to the treatment, the same terms will apply.